The successes of our operation rely on the policies and procedures drawn from decades of operating experience in our industry. At Platinum, we believe that in order to reach our long term goals, we have to focus on the basics. We focus on building a strong team from the ground up, and executing everyday tasks with purpose and accountability. Site managers are trained and monitored to foster talent and results at the site level, and supervisors provide monthly training for their staff. Our experienced supervisors oversee daily operations from dealing with ongoing delinquency, creating local marketing strategies, to building a strong operating and execution platform at every site we manage.
Our Property Management Services Include:
- Day-to-day management
- Background and drug screening of all new hires
- Site staff evaluation and hiring
- Experienced staff of Regional and District Managers to ensure proper training and accountability
- Monthly visits by supervisors.
- Delinquency Control
- Constant analysis of operating reports
- Competition reports
- Auction Oversight
- Employee appreciation program
- Customer Service Training
- Mystery Shopping
- Compliance with local and state laws and regulations